Maybe it’s not so Simple, after all

For some time, I’ve banged on about banks must redesign for a digital core. It’s no longer a world that can live in a batch overnight update, when real-time everything is here. This has been shown again and again by…

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US Digital Bank Book Launch

We are launching Digital Bank officially in the USA over the next few weeks. September 23rd (Tuesday) in New York; October 2nd (Thursday) in Boston; and October 14th (Tuesday) in San Francisco. If any of my American readers want to…

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Things worth reading: 19th September 2014

Things we’re readting today include … Scotland votes: Markets rejoice and pound bounces back as nation rejects independence The Royal Bank of Scotland: we’re staying put Market report: Monitise shares tumble as Visa turns on its investment Banks shun nations…

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What drives banks’ investments in technology?

Another interesting debate is what drives banks’ investments in technology? For years, it’s been cost reduction, cost avoidance, regulatory requirements for change, risk management and compliance, competitive imperatives and such like. Not one of these talks about customer needs however….

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Things worth reading: 18th September 2014

Things we’re reading today include … Apple Pay: don’t bank on it Barclays accused of hiding and lying about ‘predatory’ high-frequency traders by New York attorney general Block traders prefer the human touch Europe is now the billionaire capital of…

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Trust, brand and money are different things

For some years there has been a lot of discussion about which brands consumers trust for banking. Rather than banks, protagonists assert that it’s Apple who could win, as they have the #1 brand with millennials. Alternatively it could just…

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Things worth reading: 17th September 2014

Things we’re reading today include … US banks in race for Apple Pay advantage Bank of America forgoes $6 billion with slimmer consumer strategy European stress tests to challenge banks’ political defences Bank ‘tops customer service ratings’ A tale of…

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Who am I paying?

I received a text alert about a possible fraud last night. The alert asked me to ring my credit card provider ASAP to verify the payment, so I did. “Hello”, I said after entering my name, date of birth, mother’s…

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Things worth reading: 16th September 2014

Things we’re reading today include … French bank warns: Stay away from these 20 stocks ahead of Scotland vote Bank IT bod accused of stealing $40 MEEELLION from employer French bank enables consumers to tweet money Bank blames high household…

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What is a bank?

So I had a meeting the other day where we started arguing about banks and what banks really are these days. The traditional view is that banks are those that offer deposit accounts and have a bank licence. They are…

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